1. Why is Toyota making changes to Entune™ App Suite?
As technology and markets change, third-party application providers continuously evolve their products and services. Effective November 13, 2018, Pandora®, OpenTable, and Facebook Places are no longer available in Entune™ App Suite as these products and services are no longer supported by the third-party application providers.
- May 26, 2017 Toyota Entune Connected Navigation vs Integrated Navigation. If you love getting behind the wheel of your 2017 Toyota 4Runner and hitting the trail in search of adventure, it always helps to know where you are and where you are going. Armed with the Toyota Entune multimedia interface, you can stay on the right track with premium navigation applications.
- Aug 30, 2011 Download Toyota Entune and enjoy it on your iPhone, iPad, and iPod touch. Entune™ App Suite is an in-car multimedia experience that keeps you and your Toyota connected. Entune™ App Suite is a collection of popular applications and data services integrated with select 2012 and newer Toyota vehicles (excluding vehicles equipped with Entune.
Launched in 2017 in the 2018 Toyota Camry, Entune 3.0 is the current iteration of Toyota Motor North America's telematics and infotainment platform. Entune 3.0 is a departure from previous Entune platforms as it is based on the Automotive Grade Linux operating system as opposed to Blackberry QNX in previous versions.
Additionally, on May 15, 2019, Movietickets.com will no longer be available in Entune App Suite as this service will no longer be supported by the third-party application provider.
2. How has this information been communicated to existing vehicle owners?
An Application License Agreement was presented to the customer at registration (Entune™ App Suite) stating that application changes may occur over time. The Application License Agreement can be viewed at any time from within the application. For this update, all registered customers will be sent a communication via the Entune app.
3. What is changing with Entune™ App Suite?
On November 13th, Pandora®, Facebook Places, and OpenTable were removed from the smartphone app and multimedia display (head unit).
Note: On models equipped with a Harman head unit, Pandora® and OpenTable icons will remain. Services for these products will be discontinued and an error message will be seen on the head unit when you attempt to use these applications.
On May 15, 2019, MovieTickets.com will be removed from the smartphone app and audio multimedia system.
4. Which Entune™ App Suite vehicles are impacted?
5. Which Entune™ App Suite audio multimedia systems are impacted?
All Entune™ Premium Audio with Navigation systems are impacted.
Note: This update does not apply to Entune 3.0, since Movietickets.com has never been a supported application for those systems.
9. How will customers receive this update?
Update steps for Entune™ App Suite:
1. When launching Entune™ App Suite on smartphone, you will be prompted to complete an application update (see image below).
2018 Toyota Entune 3.0
2. A prompt will be displayed on the head unit when the smartphone is then connected to the vehicle via Bluetooth® or USB (see image below).
3. When you select 'Now', the download will begin. Once complete, you will be prompted to complete the install (see image below).
Note: If you select 'Later', you will be directed back to the menu screen. Each time you select the 'App' button, you will be prompted to complete the update. Entune™ App Suite will not be available until the update is completed.
How long will it take for the head unit software to update?
2018 Toyota Camry Entune
The length of time to update will vary. With good wireless coverage, the update should take from 3 to 5 minutes.
2018 Toyota Entune Review
10. What is the impact to the North American affiliate regions?
2018 Camry Xse
Toyota Entune™ App Suite functions anywhere within the continental United States, but not in Hawaii, Puerto Rico, Mexico, or Canada. Vehicles built for the United States, but transported to or sold in these regions, do not support Toyota Entune™ App Suite.